How Rainbet Protects Your Data

Data Protection At A Glance

Online Casino Rainbet secures account data with 128-bit SSL encryption and verifies every player through Sumsub, our third-party identity provider. We also use Elliptic blockchain analytics to monitor crypto deposits and withdrawals, and we keep records for defined periods rather than indefinitely.

These figures show that our handling of personal data follows set retention windows rather than open-ended storage, and that verification and monitoring are run through named third-party tools rather than internally alone.

What We Collect And Why

At account creation we ask for an email address, a unique username and a password, and we verify the account through an emailed link. During our three-step verification process, carried out via Sumsub, we request a government-issued ID — a passport, ID card or driving licence — with all corners visible, plus a selfie holding that ID and a handwritten note with six random numbers. Only name, date of birth, nationality, gender and photo are required unless a transaction calls for more.

Address And Source Of Funds Checks

Proof of address is checked electronically against two databases first; if that fails, we request a utility bill, government letter or bank statement dated within the last three months. For certain transactions we may also request source-of-funds evidence, such as employment documents, business ownership records, inheritance or investment statements.

Screening

Every account is screened for PEP status, adverse media and sanctions exposure against UN, OFAC and EU lists through Sumsub, with enhanced due diligence — and possibly temporary restrictions — applied to higher-risk customers. Transaction monitoring runs on three tiers: automated AI monitoring, employee review and periodic manual audits.

Retention, Your Rights And Complaints

We keep KYC documents and transaction records for 10 years, in line with our AML framework, which follows EU 6AMLD, Regulation (EU) 2015/847, FATF recommendations, GDPR and Anjouan AML law. We carry out an annual enterprise-wide risk assessment and annual staff AML training, and our AML policy, version 1.2, was last updated on 8 April 2026. Details on signing in and managing your account are covered on our login page.

If you have a concern about how your data is handled, you can raise it through our dedicated complaints email or our online contact form, including your full name, contact details, a detailed description, any supporting documents and your preferred resolution. We acknowledge complaints within 2 business days, give an initial response within 10 business days, and escalated cases may take up to 30 days for a final determination through our Compliance Manager via a dedicated compliance email. Banking-related data, including deposit and withdrawal processing, is explained further on our banking page, and our overall offer is summarised on the casino review page.